Privacy Policy

This privacy policy will explain how InnoSer uses the personal data collected from you when you use the website and its pages. While this policy is designed in accordance with GDPR regulations, feel free to send an email to regarding any concerns or questions. The latest update to this policy occurred on 1 July 2022.

What personal data does this site collect and why?



When visitors leave comments, the site will collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.

An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: After approval of your comment, your profile picture is visible to the public in the context of your comment.

Newsletter subscriptions

If you decide to subscribe to InnoSer newsletter, your name and email will be stored within InnoSer website or affiliated communication platforms (i.e. MailChimp), along with any possible preferences you specified during subscription process, in order to share news and offers that are relevant to you.

Embedded content from other websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

Contact forms

The type of data collected via a contact form will depend on the purpose of the form and will be visible to you as you enter your data to the form. For example, in most cases you will be asked to enter your name and email address to enable a follow up communication with you.


Cookies are text files placed on your computer to collect standard Internet log information and visitor behavior information. For further information, visit

If you leave a comment on this site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

Google Analytics services and relevant cookies are also used on this site.

You can set your browser not to accept cookies, and the above website tells you how to remove cookies from your browser. However, in a few cases, some of our website features may not function as a result. You can also opt-out from non-necessary cookies only.



Who has access to your data?

All personal information such as names or email addresses collected by this site is stored and used only for enabling your communication with InnoSer. However, InnoSer collaborates with marketing and communication service providers (Lyfsci, Van Luyken) and may share your information with these parties in confidence.

Also, in order to analyze your behavior on this site, the information regarding the pages you visit, how much time you spend there, what kind of device you use (for example desktop or mobile) and whether you got directed to this site from another is shared with Google.

Visitor comments may also be checked through an automated spam detection service.


How long is your data retained?

If you leave a comment, the comment and its metadata are retained indefinitely. This is to allow any follow-up comments automatically instead of holding them in a moderation queue.

If you signed up to the newsletter, your information will also be stored indefinitely. Please note that this data may not be automatically erased, if you decide to unsubscribe at a later point. So please make a request to ensure your data is erased.

If you use a contact form, the data you enter to the form will be stored indefinitely to help providing you better services by knowing your history with InnoSer.


What rights you have over your data?

You can request to receive an exported file of the personal data InnoSer holds about you, including any data you have provided. You can also request that all your personal data to be erased. This does not include any data InnoSer is obliged to keep for administrative, legal, or security purposes.

Additional information

If you have any concerns or questions regarding this privacy policy or how your data is used, always feel free to send an email to